Privacy Policy

Last Updated: January 2025

Welcome to freezoneit ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our app:

1.1 Account Information

• Email address (for email-based authentication)
• Phone number (for phone-based authentication)
• Username and display name
• Profile information (bio, profile picture)
• Password (encrypted and securely stored)

1.2 User Content

• Photos and videos you upload (posts, stories, profile pictures)
• Audio recordings (for audio spaces feature)
• Text content (posts, comments, messages, stories)
• Predictions and match-related data

1.3 Usage Data

• How you interact with the app (features used, time spent)
• App performance and crash reports
• Device information (device type, operating system version)

1.4 Location Data

• Precise location (only if you enable location services for story location filters)
• Location data is used solely for app functionality and is not shared with third parties

1.5 Identifiers

• User ID (for account management)
• Device ID (for push notifications and analytics)

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Create and manage your account, enable social networking features (posts, stories, messages, teams), and facilitate predictions and leaderboard functionality
• Communication: Send you push notifications about friend requests, messages, team invitations, and app updates
• Improve Services: Analyze usage patterns to enhance user experience and develop new features
• Security: Detect and prevent fraud, abuse, and security issues
• Personalization: Customize your experience based on your preferences and activity

3. Data Storage and Security

Your data is stored securely using:

• Firebase (Google Cloud Platform): For authentication, database storage, and cloud functions
• Backblaze B2: For secure media file storage (photos, videos, audio)
• 100ms (HMS): For audio spaces functionality

We implement industry-standard security measures including encryption, secure authentication, and regular security audits to protect your information from unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing and Disclosure

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers (Firebase, Backblaze, 100ms) who assist us in operating our app, subject to strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Safety: To protect the rights, property, or safety of freezoneit, our users, or others
• Public Content: Information you choose to make public (posts, profile information) is visible to other users

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct your information through the app settings
• Deletion: Delete your account and all associated data at any time through the app settings
• Opt-Out: Disable push notifications or location services through your device settings
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our app, you consent to the transfer of your information to these countries.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you a notification through the app (for significant changes)

Your continued use of the app after any changes constitutes your acceptance of the updated Privacy Policy.

10. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

11. Contact Us

© 2025 freezoneit. All rights reserved.